The competition we face, our ambition to confirm ourselves on the local and international market requires us to constantly evolve.
As part of the upgrade and planned extension of our activities and to improve the level and quality of our products and services, SIPA has decided to set up a quality and safety management system. foodstuffs that meet the requirements of the international standard ISO 9001: 2015 and the certification protocol FSSC 22000 V 5.0.
The commitment of all is the essential condition for our success.
The objectives of this implementation are:
- Satisfy our customers by respecting their expectations and requirements, by delivering a safe and good quality product and by listening to them
- Conducting our business in such a way as to ensure quality for the benefit of interested parties including legal and regulatory authorities, taking into consideration the risks and opportunities and the actions to address them
- Foster a culture where all employees share a commitment to ensure the quality and safety of our products
- Undertake to protect the products against any malicious act, vandalism and fraud
To do so, SIPA has given itself four areas for improvement:
- Developing our technical skills through relevant training
- Continuously improve the work environment
- Optimize the management of financial resources by avoiding losses of all kinds during manufacture, handling, storage and delivery
- Regularly review our performance, evaluate data and communicate the results to all employees
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Periodic meetings of the Quality / Safety team and management reviews will be organized to allow a regular update of our policy.
Thus, I am personally committed to ensuring the availability of the means necessary to meet the requirements and the continuous improvement of our integrated system.
Hammam Zriba Le 29/01/2020
The General Manager
